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Refund Policy
At My Printer Kart, we strive to ensure that our customers are fully satisfied with their purchase. If you are not completely satisfied with your order, we are here to help. Please read the following details about our refund policy.
Eligibility for Refunds:
To be eligible for a refund, the following conditions must be met:
The item must be unused, in the same condition that you received it, and in its original packaging.
The refund request must be made within 30 days from the date of purchase.
Non-Refundable Items:
Some products are non-refundable, including but not limited to:
Digital products, software, or services that have already been accessed or downloaded.
Items marked as final sale or clearance.
How to Request a Refund:
To initiate a refund request, please contact our customer support team at [support@myprinterkart.com] or call us at [Your Phone Number]. Please provide your order number and the reason for the refund request. Our team will respond within 1–2 business days to assist you further.
Return Process:
If your refund request is approved, you may be asked to return the item to us. Please follow the return instructions provided by our customer support team. You will be responsible for the return shipping costs unless the item was defective or damaged upon arrival.
Refund Processing:
Once we receive the returned item (if applicable), we will process your refund within 5–7 business days. Refunds will be issued to the original payment method used for the purchase. Please note that it may take a few additional days for the refund to appear on your bank statement, depending on your payment provider.
Damaged or Defective Items:
If your item is damaged or defective upon arrival, please contact our customer support team within 7 days of receiving your order. We will either offer you a full refund or replace the item at no extra cost to you.
Exchanges:
We currently do not offer direct exchanges. If you need a different item, please return the original item for a refund and place a new order for the desired product.
Late or Missing Refunds:
If you haven’t received your refund after the processing time, please check with your bank or credit card company, as it may take some time before your refund is officially posted. If you’ve done this and still have not received your refund, please contact us at [support@myprinterkart.com].
Changes to Refund Policy:
We reserve the right to update or modify this refund policy at any time. Any changes will be reflected on this page with the updated date.
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